Supplier policies

While cocoa is the defining element of chocolate, our products contain other ingredients such as dairy, sugar, palm oil, vanilla, nuts and more. We need to ensure that these also come from sustainable sources.

Our Supplier Code applies to all our suppliers and has been shared with them. It can be downloaded in 9 languages (see right).

We have published a new sustainable sourcing guideline and developed a set of ingredient-specific guidelines with detailed provisions for ingredients such as palm oil, vanilla, sugarcane, dairy products and more. These new guidelines supplement our existing Supplier Code.

  • Sustainable Sourcing Policy Ingredients
  • Sustainable Sourcing Policy - Palm oil
  • Sustainable Sourcing Policy - Sugar cane
  • Sustainable Sourcing Policy - Vanilla
  • Sustainable Sourcing Policy - Sugar beet
  • Sustainable Sourcing Policy - Dairy products
  • Sustainable Sourcing Policy - Hazelnuts
  • Sustainable Sourcing Policy - Shea
  • Sustainable Sourcing Policy - Soy
  • Sustainable Sourcing Policy - Packaging

Category: Sustainability