Frequently asked questions - FAQs
Does Barry Callebaut use vegetable fats for the production of chocolate?
EU Directive 2000/36/EC of June 23, 2000, authorizes the addition of a maximum of 5% vegetable fat other than cocoa butter to chocolate. This EU Directive entered into force in August 2003. With regard to this directive Barry Callebaut adopted the following policy:
- We forgo the addition of vegetable fat other than cocoa butter to all products for artisanal users that we manufacture under our own brands - such as Callebaut, Cacao Barry or Carma.
- The customer-specific recipes made for our industrial customers are formulated in such a way that the products satisfy their needs as well as the tastes of their consumers. Upon request, we will add vegetable fat other than cocoa butter to these customer-specific recipes.
Are you able to trace the exact cause if something goes wrong with one of your products?
At Barry Callebaut, we systematically keep track of all incoming goods. Raw materials, semi-finished articles and end products can be traced at all times. We can guarantee top-down traceability as well as bottom-up traceability.
- Top-down traceability: we can trace back all the raw materials that were used to make a given end product to their individual lot number, supplier or arrival date.
- Bottom-up traceability: for each batch of raw material, we can trace all the end products that were made out of it. We can even identify the customers to whom these products were supplied.
What does Barry Callebaut do to ensure it conducts business in an ethical manner?
At Barry Callebaut, we are committed to maintaining or exceeding our ethical standards in every area of operations. Our Code of Conduct underscores this commitment.
Quality and Environment
What does Barry Callebaut do to protect the environment?
We share one planet and need to make wise use of natural resources. Processing cocoa and making chocolate are energy-intensive activities, and transportation requirements are significant. As a responsible company, we want to contribute our part to reduce our impact on the environment.
Our Global Environmental Policy, launched in June 2008, focuses on managing the use of energy and reducing carbon emissions. Further, we are looking at ways to improve utilization of lighting, water, and other resources at our facilities worldwide. Beyond complying with all relevant laws, rules, and regulations in the countries where we operate, we continuously work to improve the energy performance in every plant. We create awareness and promote the active involvement and accountability of employees in our environmental footprint. We are investing in more energy-efficient equipment for chocolate production and, where possible, we are modifying our processes to become cleaner in energy.
In fiscal year 2008/09, we set a 5-year target to reduce our overall energy consumption in our factories and facilities by 20% per metric ton output, reduce our carbon emissions by 20% per metric ton output, and increase our use of "green" energy by 20%. We also set goals to optimize the use of raw materials to reduce waste. In fiscal year 2010/11, we initiated additional energy management activities in all regions, and we are on track to achieve the targets as planned in 2014.
How do I buy and sell shares?
The Barry Callebaut shares are traded at SIX Swiss Exchange since 1998.
The symbol of Barry Callebaut AG is:
- SIX Swiss Exchange BARN.S ISIN CH0009002962
Purchase and sell orders should be given to your bank or stockbroker. The shares are usually deposited with your bank or they may also be taken into custody by SIX SIS Ltd.
The contact details for the Barry Callebaut share register are:
8152 Glattbrugg, Switzerland
Phone +41 44 809 58 52
Fax +41 44 809 58 59
What is Barry Callebaut’s dividend policy?
Barry Callebaut aims to pay an annual cash dividend that is appropriate, in due consideration of the performance and financial condition of the Group, its requirements for investment and its future prospects. It is an integral part of our commitment to manage our capital structure actively for the benefit of the Company and its shareholders.