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Suppliers and raw materials


As our sourcing and use of raw materials is global, ingredients are centrally introduced in the ERP system that is continuously adapted to capture all information (nutritional values, allergen information, labelling, regulatory aspects) in order to provide our customers with technical sheets adapted to language and legislation in their specific markets. All suppliers are assessed by the Corporate Vendor Assurance team following audit procedures and audit plans. Sensitive raw material supply sites are checked by a global team of 50 Barry Callebaut auditors and onlynly approved suppliers and global specifications are used . This provides additional assurance of consistent quality and food safety from contract to delivery. Local quality labs check deliveries against global inspection plans; results and non-conformities are logged in our ERP system and a performance scorecard is continuously available.  

Surveillance: As part of its commitment to ensure the highest standards of food safety, Barry Callebaut has implemented a global quality and food safety system. This system includes detailed raw material specifications, requirements for supplier audits, internal and external audits, certification standards and an annual materials monitoring surveillance program.

The Surveillance Program is part of the verification ensuring suppliers use adequate systems and achieve adequate standards, and that Barry Callebaut has its own objective evidence that certain chemical contaminants which could be naturally present, or inadvertently introduced into materials, are within acceptable limits.

In addition, samples of semi-finished and finished products are analyzed on a daily basis. If such limits are exceeded, Barry Callebaut implements measures to ensure that risks are professionally managed.

Samples are collected at random from our manufacturing and supply sites worldwide. Whilst the choice of samples is done at random, there is a risk-based approach used to determine the materials that are to be analyzed and the contaminants sought. There are several information sources for this. They include: historical data from previous surveillance programs, public domain data, official opinions and evaluations from government and inter-governmental institutions, official national and international monitoring programs, rapid alert information from the European Commission, legal requirements, practices in origin countries, as well as characteristics of products and contaminants.

For the analyses, Barry Callebaut contracts with ISO 17025-certified laboratories that have the appropriate accreditations.

Regulations: We have established a Barry Callebaut global regulatory network that monitors current and future legislation and informs our business entities to ensure that processes and products, global trading and methods of reporting and notification are compliant with appropriate regulations.