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What does Barry Callebaut do to ensure it conducts business in an ethical manner?


Category: Corporate responsibility

At Barry Callebaut, we are committed to maintaining or exceeding our ethical standards in every area of operations. Our Code of Conduct underscores this commitment. 

Our company values – customer focus, passion, entrepreneurship, team spirit and integrity –are the foundation of our Code of Conduct. They reflect how we strive to interact with colleagues, external business partners and all our stakeholders. We believe that business should be done responsibly, and that achieving profitable growth and contributing to sustainable economic and social development go hand in hand.

We expect all employees to behave in ways that demonstrate our company values and to show social responsibility and good citizenship in business dealings. The principles and guidelines for behavior are set forth in our Code of Conduct and complemented by local laws and regulations.

We view “social responsibility” in a broad sense. We believe we have a responsibility to all our stakeholders – shareholders, customers, consumers, suppliers, employees and the communities where we operate – and an obligation to consider their respective expectations. 

As a food manufacturer, Barry Callebaut has a fundamental responsibility to ensure the safety and quality of its products. We source our raw materials, goods and services from a large number of suppliers around the world. We select our supply chain partners carefully. With operations in more than 20 countries, we recognize that our businesses have an influence on the livelihoods of many people around the world. Accordingly, we take the environmental and social impact of our business operations into consideration and strive to contribute responsibly to the communities where we operate. 

We pay particular attention to conditions in countries of origin and in countries that lack a welfare structure. We regard activities that help to empower cocoa farmers, for example, to be an important factor in ensuring a sustainable cocoa industry and facilitating the economic growth of origin countries.

We support and respect the principles set forth in the Universal Declaration of Human Rights. We strongly condemn slavery and abusive labor practices including any form of child slavery or practices that exploit children or expose them to harmful or hazardous conditions. We are fully committed to playing our part in industry actionstowards abolishing the worst forms of labor (please see Industry Protocol). No such practices have been reported within the Barry Callebaut Group or will be tolerated.